FAQs
Frequently
Asked
Question
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How do I track my order?
Log in to your account, go to “My Orders,” and click “Track Order” next to your purchase.
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How can I return a product?
Visit our Returns page to start your return Visit our Returns page to start your return.
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How do I contact customer service?
You can chat with us, email support@bainau.com, or send a message to our WhatsApp number.
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Which payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and eGift Cards.
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How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions in your email.
